Refund Policy
Last updated: December 13, 2025
1) Overview
We aim to be fair and transparent. Refund eligibility depends on the type of service and the stage of work.
2) One‑time projects (website builds, landing pages, audits)
Before work begins: If you cancel before any work has started, any amount paid (excluding payment gateway fees, if applicable) may be refunded.
After work begins: If work has started, refunds are generally not available for completed milestones or delivered work. If a cancellation occurs mid‑project, you may be eligible for a partial refund for the clearly unused portion of the scope, assessed case‑by‑case.
3) Monthly services (maintenance, marketing support)
You can cancel future renewals by providing written notice. Fees already paid for an active billing period are typically non‑refundable once the period has started and work has been performed.
4) Third‑party costs
Third‑party fees (domains, hosting, ad spend, software subscriptions) are non‑refundable and are handled directly by the respective provider.
5) How to request a refund
Email us at admin@trishaglobalservices.store with your project name, invoice reference (if any), and the reason for the request. We may ask for additional details to review fairly.
6) Processing time
If a refund is approved, we will process it using the original payment method where possible. Processing time can vary depending on the payment provider.